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Book Club - 2nd Quarter 2012

  • 23 Apr 2012
  • 12:01 AM
  • 30 Apr 2012
  • 11:59 PM
  • SEVA Website


Registration is closed

SEVA Book Club


Are you at a point in your career or life where change is necessary, but you are not adapting or those around you are resisting?


Come join the book club and its discussion on the book, “Switch: How to Change Things When Change Is Hard” by Chip Heath and Dan Heath.


In Switch, the Heaths show how everyday people - employees and managers, parents and nurses - have united both minds and, as a result, achieved dramatic results: 

  • The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients.
  • The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping.
  • The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service.

SEVA will provide the book to the first 15 members registered for the book club. Read and post comments on that month's blog section.  You can post comments at www.seva.astd.org -> Forums -> SEVA Book Club.  We look forward to blogging with you!


This quarter's book club is moderated by SEVA ASTD Director Marcia Downing.


Register today at www.seva.astd.org!

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