SEVA Book Club
Join SEVA-ASTD for the Fourth Quarter Book
by: Patterson, Grenny, McMillan, and Switzler
Introducing the New York Times business bestseller that’s transformed organizations and changed the way millions of people communicate. With more than 2 million copies sold, this bookundefinednow in its second editionundefinedgives you the tools to prepare for high-stakes conversations, transform anger and hurt feelings into powerful dialogue, and make it safe to talk about almost anything.
Get unstuck with best practice skills for high-stakes interactions.
The authors of Crucial Conversations didn’t set out to write a book on communication; rather, they began by researching the behaviors of top performers. They found that most of the time, top influencers were indistinguishable from their peers. But as soon as the stakes grew high, emotions ran strong, and opinions differed, top performers were significantly more effective. What the authors observed during this study and captured in this runaway bestseller is a distinct and learnable set of skills that produce immediate results.
More than 2 million people and 300 of the Fortune 500 have used the skills in Crucial Conversations to successfully navigate life’s most challenging conversations.
Now it’s your turn. Learn the simple, yet powerful, skills in this book and realize significant improvements to both your relationships the results that matter most.
SEVA will provide the book to the first 15 members registered for the book club. Read and post comments on that month's blog section. You can post comments at www.seva.astd.org -> Forums -> Book Club - 4th Qtr. We look forward to blogging with you!
This quarter's book club is moderated by SEVA ASTD Director Cheryl Young.
Register today at www.seva.astd.org!